Questions
The things people ask most, about booking, private hire and visiting any of the six venues.
How many venues are there, and do I book through this site?
Six: Banana Wharf at Ocean Village and at Port Hamble, Ennios, The Grand, Rubys and Grumpy Monkey. Each one takes its own bookings, so the quickest route is straight to the venue. The Book button on this site opens a list of their booking pages.
We need a conference room and somewhere for the team to stay. Where do we start?
Start with private hire rather than a table booking. The Grand has wifi, AV and a kitchen in the building for conferences and meetings, and Ennios has ten boutique rooms on Town Quay Road for anyone staying over. Private hire has the details.
Can one event use more than one venue?
Yes. A conference at The Grand, rooms at Ennios and breakfast at Banana Wharf the next morning can all be arranged through one enquiry.
Do gift vouchers work at every venue?
We offer vouchers for one individual venue, or a Mustang Group voucher that can be spent at any of our venues. Buy one here.
Which venues have rooms to stay in?
Ennios, with ten boutique bedrooms above the restaurant on Town Quay Road. It's the only one of the six with rooms.
Are dogs welcome?
At both Banana Wharf sites, yes, on the terraces and in the bars. For the other venues it's best to ask the venue when you book.
What are the opening hours?
Each venue keeps its own hours, and they're kept up to date on each venue's own site. The office here is open 9am to 5pm, Monday to Friday.
We have dietary or access needs. Who do we tell?
The venue you're booking with, when you book. Each one handles its own bookings and can tell you what it can do.
I'm a supplier. Who do I contact?
Email kirsty@mustanggroup.co.uk.
Who do I contact for Mustang Group PR?
Email kirsty@mustanggroup.co.uk, our group marketing manager.